Bad Look: Prime Video broadcast cut out during OT of the Heat-Hornets play-in game thriller
The NBA play-in tournament kicked off Tuesday night with an absolute thriller between the Hornets and Heat in Charlotte. Overtime. The game on the line. LaMelo Ball hitting the game-winning floater to keep Charlotte’s season alive. It was everything the postseason is supposed to be.
And for almost two minutes of it, nobody watching on Prime Video could see anything.
Prime Video broadcast cuts out during OT of Heat-Hornets
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The Hornets led 123-120 with 48 seconds left in overtime. Charlotte called a timeout and was about to inbound the ball. The broadcast went black. No feed. No replay. No explanation. Just a Technical Difficulties screen while a play-in game was being decided in real time on the other side of the screen. When the broadcast came back the Hornets were already up 125-120 after a Ball layup and the game was effectively over.
LeBron James said he thought he was tripping. I was microdosing and watching the game at the same time so imagine how I felt. Just absolute chaos on both sides of the screen for completely different reasons.
Poor LeBron James thought he was tripping when Prime Video broadcast crashed
Prime Video has gotten mostly positive reviews in their first season broadcasting the NBA and the feedback has been genuinely deserved. Their production quality has been solid. Their presentation has been clean. Then the first taste of postseason action arrived and the broadcast literally went dark during the most important two minutes of the night. That is the kind of thing that defines a network’s reputation overnight and Prime Video needs to make sure it never happens again.
The Hornets won and Ball was incredible down the stretch. If that broadcast had gone out during the actual game-winning floater Charlotte would have rioted against Amazon specifically. North Carolina fans were already on the edge. Another thirty seconds of darkness and Jeff Bezos would have had a real problem on his hands.
Rookie mistake from the newest NBA broadcast partner. Fix it before the first round starts.
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